Privacy Policy

Privacy Policy 1. Data Protection at a Glance General Information This privacy policy provides an overview of what happens to your personal data when you visit our website. Personal data is information that can be used to identify you personally. Data Collection on This Website Data processing is carried out by the website operator: Alptekin Koc Kurfürstendamm 167, 10707 Berlin, Germany Telephone: +49 30 60406825 E-Mail: info@alptekinkoc.com Web: www.alptekinkoc.com How Do We Collect Your Data? • Through your communication: Data you actively provide to us (e.g., contact form, newsletter). • Automatically: Technical data (IP address, browser, operating system) is collected by our IT systems (Vercel). • Through cookies/pixels: If you give your consent, analytics and marketing tools collect your user behavior. 2. Hosting and Content Delivery Networks (CDN) Vercel We host our website with Vercel (Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA). Vercel is a platform for frontend frameworks and static pages. Server log files (IP address, timestamp) are processed to deliver the page. Data transfer to the USA is based on EU Standard Contractual Clauses. 3. Consent Management (Consent Tool) Cookiebot We use the Cookiebot service (Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark). This tool allows us to obtain your consent for the storage of certain cookies in your browser and to document this consent. • Purpose: Compliance with legal obligations (consent pursuant to GDPR). • Function: Cookiebot blocks all scripts requiring consent (such as pixels) until you agree. • Legal basis: Art. 6 para. 1 lit. c GDPR. 4. Analytics and Marketing Tools Note: The following tools are only activated when you have given your explicit consent (opt-in) via the Cookiebot banner (Art. 6 para. 1 lit. a GDPR). Google Analytics & Google Tag Manager We use services from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). • Google Analytics: Allows us to analyze website visitors (time spent, origin). We use IP anonymization. • Google Tag Manager: We use this to manage the various tracking codes (tags). The Tag Manager itself does not set cookies, but controls the triggering of other tags. Google Ads & Conversion Tracking We use Google Ads to draw attention to our offers on external websites. When you reach our website through a Google ad, a cookie is set to measure whether a specific action (e.g., a booking) was completed. Meta Pixel (Facebook Pixel) We use the Meta Pixel from Meta Platforms Ireland Ltd. • Purpose: Tracking conversions and creating "custom audiences". This allows us to show personalized advertising on Facebook or Instagram to visitors of our website. • Note: Meta can link this data to your Facebook account and use it for its own advertising purposes. TikTok Pixel We use the pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland). • Purpose: Measuring conversion of advertising on TikTok and targeted delivery of advertising on the TikTok platform. • Data processing: Information about your device and your behavior on our page is transmitted to TikTok. 5. Other Services & Communication Appointment Booking via Calendly For appointment booking we use Calendly. Data transfer to the USA is based on Standard Contractual Clauses. A Data Processing Agreement (DPA) has been concluded. Newsletter via GoHighLevel The newsletter is sent via HighLevel Inc. We analyze the opening and click behavior of our newsletters to improve our offerings. You can unsubscribe at any time using the link in the newsletter. Payment Providers (Stripe & PayPal) Your data is transmitted to these providers for payment processing. The legal basis is contract performance (Art. 6 para. 1 lit. b GDPR). 6. Your Rights You have the right at any time to: • Request information about your stored data. • Correction or deletion as well as restriction of processing. • Withdrawal of your consent (particularly via the cookie settings of Cookiebot). • File a complaint with the responsible supervisory authority (Data Protection Officer Berlin). Contact for privacy inquiries: E-Mail: info@alptekinkoc.com